Terms of Use
Last updated: January 2024
These Terms of Use govern your access to and use of the blazing-balance website and services. By accessing our website or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Acceptance of Terms
By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.
Description of Services
blazing-balance provides pet care services including but not limited to dog walking, pet sitting, grooming, and related animal care services. Service availability, pricing, and specific offerings may vary and are subject to change without notice.
User Responsibilities
When using our website and services, you agree to:
- Provide accurate and complete information about yourself and your pets
- Keep your contact information current
- Notify us of any changes to your pet's health, behaviour, or care requirements
- Ensure your pets are current on vaccinations as required for services
- Inform us of any aggressive behaviour history or special handling needs
- Use the website and services only for lawful purposes
Service Bookings and Cancellations
Service bookings are subject to availability. We reserve the right to decline service requests at our discretion. Cancellation policies vary by service type:
- Standard cancellations require 24 hours notice
- Late cancellations (less than 24 hours) may incur a fee
- No-shows may be charged the full service rate
- Holiday and peak period bookings may have different cancellation terms
Payment Terms
Payment is due at the time of service unless otherwise arranged. We accept various payment methods as indicated at booking. Prices are quoted in Australian Dollars and include GST where applicable. We reserve the right to modify pricing with reasonable notice.
Limitation of Liability
While we take every precaution to ensure the safety and wellbeing of pets in our care, you acknowledge that:
- Pet care inherently involves some risk
- We are not liable for pre-existing health conditions
- We are not responsible for injuries resulting from undisclosed behavioural issues
- Our liability is limited to the value of services provided
We maintain appropriate insurance coverage for our services, but this does not extend unlimited liability.
Emergency Procedures
By using our services, you authorise us to seek veterinary care for your pet in emergency situations. You agree to reimburse us for any veterinary expenses incurred in such circumstances. We will make reasonable efforts to contact you before authorising non-emergency treatments.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of blazing-balance or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Website Use Restrictions
You agree not to:
- Use the website in any way that violates applicable laws
- Attempt to gain unauthorised access to any part of the website
- Interfere with or disrupt the website or servers
- Collect or harvest any information from the website without permission
- Use automated systems to access the website
Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites.
Disclaimer
The information provided on this website is for general informational purposes only. While we strive to keep information accurate and current, we make no warranties about the completeness, reliability, or accuracy of this information. Any reliance you place on such information is strictly at your own risk.
Indemnification
You agree to indemnify and hold harmless blazing-balance, its employees, and affiliates from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these terms, or your violation of any rights of another party.
Governing Law
These Terms of Use are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Queensland.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Use, please contact us at:
blazing-balance
45 Harbour View Road
Brisbane, QLD 4000
Australia
Email: [email protected]